The Locksmith Scam Problem in Naples
We would be doing you a disservice if we did not talk about this. Locksmith scams are a real and persistent problem in Southwest Florida, and rekeying is one of the services where they show up most often.
The Fake Listing Scam
Here is what the pattern typically looks like: someone searches for a locksmith, clicks one of the top results, and a technician shows up in an unmarked car without a uniform, sometimes driving all the way from Miami. The technician tells the customer their lock cannot be rekeyed and has to be replaced. They install a low-quality off-brand replacement lock and charge five to ten times the going rate. The customer does not know what the job should cost, so they pay it. The original lock, and sometimes the door gets damaged in the process.
These operations maintain fake business listings right on Naples’s Google Maps, using virtual offices, empty lots, and PO boxes as their listed addresses. The listings look completely local and have hundreds of fake reviews often from foreign countries, not real local customers. Many of these listings are still active on Google Maps today, which is why checking for a real storefront matters so much before you call anyone.
The Key Kiosk Scam
There is another variation worth knowing about. You may have seen self-service key kiosks inside Home Depot, Walmart, and other big-box stores. Some of these kiosk companies have phone numbers posted on the machine or in Google maps listings. When you call for help, you are sometimes connected to a dispatch service that sends out a third-party technician with no real affiliation to a legitimate local locksmith. The technician who shows up may have little to no professional training, and pricing is right up there with the scammers. If you need a key made or a lock serviced, you are always better off calling a local locksmith with a shop you can verify and trust directly.
How to Spot a Legitimate Locksmith in Naples
Florida does not require locksmiths to be state-licensed or background checked the way some other states do, which means anyone can show up and call themselves a locksmith. That makes it even more important to do a quick check before you open your door to someone.
The clearest signal: find a company with a real physical storefront that has been open during regular business hours for years, not just a Google Maps pin. Key Breeze (aka “A” Locksmith) has maintained a physical shop in Naples since 1973. We are a real operation with real technicians who live and work in this community. We are also the only BBB A+ rated locksmith in the area, and our entire team is background checked with their photos on our website, which matters when you are handing someone access to your home.